Pluto System Logo

AI chatbot for Online stores

Sell in the chat, not just answer it.

The AI agent recommends products, checks sizes and stock, places orders and answers "where is my order?" from your shipping data, 24 hours a day.

AI
Pluto AI agentOnline · Online stores
Is the black hoodie available in XL?
Yes, 3 left in XL, EGP 890. Would you like it delivered to your saved address in Alexandria?
Yes, and where's my last order?
Order placed ✅ Your last order #7710 is with the courier and arrives tomorrow.

What the agent handles

What it handles for online stores.

  • 01

    Orders in chat

    Customers choose size, colour and quantity in the conversation, and the order is created in your store.

  • 02

    Shipment tracking

    Live status from your shipping company, without the customer leaving the chat.

  • 03

    Returns and exchanges

    Collects the reason and photos, opens the return request and books the pickup.

  • 04

    Abandoned carts

    Follows up with customers who left items behind, with a gentle reminder or an offer you choose.

From message to action

It doesn't just reply. It gets the job done in your system.

  1. 01

    Finds the product

    Understands descriptions, photos and sizes, and suggests alternatives when something is out of stock.

  2. 02

    Confirms the order

    Shows the total with shipping and confirms the address and payment method.

  3. 03

    Creates and tracks

    Places the order in your store and keeps the customer updated until delivery.

Connects to the tools you already use

  • Shopify, WooCommerce or custom store
  • Shipping companies
  • Payment gateway
  • Instagram & WhatsApp
  • Inventory

Questions

Which store platforms do you support?

Shopify, WooCommerce and custom stores with an API. If you have something else, we will look at it with you.

Can it reply to Instagram comments?

Yes. It can answer comments and move the conversation to direct messages to complete the order.

Will it discount without permission?

No. It only offers the discounts and rules you set.

Ready to put an AI agent to work in online stores?

Tell us about your systems and channels. Your agent can be live within 48 hours.

Other sectors