AI chatbot for Pharmacies
Take medicine orders on WhatsApp while your pharmacists stay at the counter.
The AI agent answers stock and price questions, takes orders with prescription photos, and sends them to the nearest branch for delivery, day and night.
What the agent handles
What it handles for pharmacies.
- 01
Orders with prescriptions
Customers send a photo of the prescription; the agent logs the order and passes it to a pharmacist to review before it is prepared.
- 02
Live stock and prices
Answers come straight from your pharmacy system, so customers are never told an item is available when it is not.
- 03
Nearest-branch routing
Each order goes to the closest branch that has the items, with the customer's address and payment method attached.
- 04
Refill reminders
Customers on regular medication get a message when it is time to reorder, turning one-off buyers into regulars.
From message to action
It doesn't just reply. It gets the job done in your system.
- 01
Understands the request
Recognises brand and generic names, strengths and quantities, even when typed in Egyptian Arabic.
- 02
Checks the system
Looks up stock and price at the branches nearest the customer.
- 03
Places the order
Creates the order, assigns the branch and sends the customer a confirmation.
Connects to the tools you already use
- Pharmacy POS & stock
- Delivery app
- WhatsApp Business
- Customer records
- Loyalty programme
Questions
Does the AI give medical advice?
No. It handles orders, availability and general information, and hands any medical question to a licensed pharmacist.
Can it handle prescription-only medicines?
It collects the prescription photo and holds the order until a pharmacist approves it.
Does it work for pharmacy chains?
Yes. Each branch sees its own orders, and management sees everything in one place.
Ready to put an AI agent to work in pharmacies?
Tell us about your systems and channels. Your agent can be live within 48 hours.
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