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AI & automation · Assistants & workflows

AI & Automation

Assistants, smart workflows and integrations that take routine work off your team's plate, so people spend their time on what actually needs a person.

pluto / ai and automation

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AI chatbot, ready to plug into any system.

An AI agent that replies to your customers in seconds, 24 hours a day, in Egyptian and Arabic dialects. More than a chatbot: it completes real sales inside your company's systems.

  • WhatsApp
  • Messenger
  • Instagram
  • Your website
24/7Always available
< 10sResponse time
100%Process automation
0Lost customers

Why the Egyptian market needs an AI agent

Competition is fierce. Ads bring in leads, but slow replies lose them.

  • Customers don't wait

    One company took 10 minutes to reply. With the AI agent, replies now take seconds.

  • A full customer service team

    Saves the cost of hiring and training a large team, and works without days off.

  • More sales

    Reply fast and the customer buys from you before they go to a competitor.

A real success story

We used to lose a lot of time answering the same questions. Now the AI agent handles all of it, and we focus on growing the business.

Full integration

It works inside your system, not beside it.

  • Messaging channels

    • WhatsApp Business
    • Messenger & Facebook
    • Instagram (Direct & comments)
  • Company systems (CRM)

    • Connects to online stores
    • Inventory and booking systems
    • Updates records automatically
  • Carrying out tasks

    • Creates and edits orders
    • Responds to complaints
    • Books appointments automatically

More than replies

Real execution inside your internal systems.

The AI agent doesn't just answer the customer. It goes into your system, places real orders, opens tickets and solves problems, exactly as a member of staff would.

Real actions, not just replies

The AI agent is connected to your APIs and internal systems. Anything an employee does in the system, the AI does automatically, only faster and with 100% accuracy.

  • Create real orders

    Pulls product prices from the API, checks availability at the branch nearest the customer and creates the order in the CRM, just as a sales agent would.

  • Open complaints and tickets

    A customer wants to complain? The AI opens the ticket in your internal system and moves it through your flow until it is resolved, with no human involvement.

  • Log inquiries

    Every customer question is recorded as an inquiry in your system so it can be tracked and followed up. Nothing gets lost.

  • Read live data

    Products, prices, quantities and branches are read live from the system. Someone adds a new product? The AI sees it immediately and starts selling it.

The key difference

A regular chatbot answers the question and stops. Our AI agent answers and executes: it goes into your system and performs the same actions an employee would, only faster and more accurately.

  1. Customer sends a message

    “I'd like to order this product. I'm in Maadi.”

  2. The AI agent understands and checks

    • Checks the product
    • Finds the nearest branch
    • Confirms stock and quantity
    • Fetches the live price
  3. It goes into the system and executes

    > Creating order on CRM...
    > Assigning to branch: Maadi...
    > Sending confirmation to customer...
  4. Order created in the system

    Just as if a real agent had spoken to the customer and placed the order.

What sets it apart?

FeatureTraditional chatbotRegular AI chatPluto AI agent
Understanding & repliesPre-written repliesUnderstands text onlyUnderstands, analyses and acts
Carrying out operationsExecutes inside your system (bookings / sales)
Learning & improvingLimitedLearns from every conversation
Availability24/724/724/7, with instant replies

Live in just 48 hours

Within 48 hours your AI agent is set up and running.

  1. 01

    Connect WhatsApp and your systems

    Instant integration with the channels you already use.

  2. 02

    Train the AI

    We feed it everything about your products and sales scenarios.

  3. 03

    Test and launch

    Full quality checks before it starts talking to your customers.

System status
> Connecting to WhatsApp API...Done
> Importing product data...Done
> Training the model...98%
_ Ready to go

What it covers

ai and automation
  1. 01

    Find the repetitive work

    We start with the tasks that eat hours every week.

    Together we list the jobs your team repeats, from re-typing orders to answering the same questions, and pick the ones where automation saves the most time for the least risk.

  2. 02

    Workflows that run themselves

    Data moves between your tools without anyone copying it.

    New orders can create invoices, update stock and notify the right person automatically. Every step is logged, and anything unusual is sent to a human to review.

  3. 03

    Assistants for customers and staff

    Quick, accurate answers drawn from your own information.

    Assistants on your website or WhatsApp answer common questions, check order status and book appointments, and hand over to your team whenever a person is needed.

  4. 04

    Measured, not guessed

    You see exactly how much time and money it saves.

    Each automation reports how often it ran, how long it saved and where it needed help, so you can decide what to expand next.

Tools we use

  • Next.js
  • React
  • TypeScript
  • Node.js
  • Tailwind
  • Vercel
  • PostgreSQL
  • Docker

How the project runs

  1. 01Discover
  2. 02Plan
  3. 03Design
  4. 04Build
  5. 05Test
  6. 06Launch
  7. 07Support

Questions

Is our data safe with AI tools?

We choose providers that do not train on your data, keep access limited to what each task needs, and can run sensitive steps on your own servers.

Will this replace our staff?

The goal is to remove repetitive tasks, not people. Teams usually use the time saved for customer work that software cannot do well.

Can it work in Arabic?

Yes. Assistants and document processing can work in Arabic and English, and we test them with real examples from your business.

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